Selected work
Builds with measurable payback
Custom software engagements scoped after a preliminary conversation — with build price, timeline, and status-quo cost documented up front.
Home Services10 weeks
Peak Roofing Co.
Crews on job sites meant 40% of inbound calls hit voicemail.
- Status quo cost
- ~$4,200/mo (2 staff × 10 hrs/wk × $45/hr on phone tag)
- Scope delivered
- Custom voice agent, IVR routing, estimate booking, SMS owner alerts, CRM sync
- Build
- $38,000
- Payback
- ~14 months on recovered lead value
$3,500/mo — hosting oversight, prompt tuning, seasonal routing updates
Real Estate14 weeks
Northshore Realty Group
Agents spent half the day on follow-up calls that never connected.
- Status quo cost
- ~$6,240/mo (4 agents × 8 hrs/wk × $45/hr on follow-up)
- Scope delivered
- Multi-channel intake, showing scheduler, CRM pipeline sync, automated nurture sequences
- Build
- $62,000
- Payback
- ~11 months
$6,000/mo — roadmap features, SLA support, integration maintenance
Professional Services9 weeks
Okafor & Associates
Evening and weekend inquiries went unanswered until Monday.
- Status quo cost
- ~$3,600/mo (after-hours overflow + Monday backlog)
- Scope delivered
- After-hours voice agent, case-type qualification, consultation booking, email handoff
- Build
- $28,000
- Payback
- ~9 months
$2,800/mo — compliance copy updates, calendar rules, bug fixes
Events & Hospitality12 weeks
Emerald Venues
Peak-season inquiry volume outpaced manual response capacity.
- Status quo cost
- ~$5,400/mo (seasonal coordinator + missed inquiry revenue)
- Scope delivered
- Peak-season automation hub, tour booking, FAQ chat, SMS reminders, pipeline dashboard
- Build
- $55,000
- Payback
- ~11 months
$4,500/mo — peak-season tuning, new venue templates, analytics
Distribution & Logistics16 weeks
RidgeLine Supply Co.
Demand planning lived in spreadsheets — buyers reordered off gut feel and stale POS exports.
- Status quo cost
- ~$7,800/mo (2 planners × 15 hrs/wk + emergency freight premiums)
- Scope delivered
- Demand forecasting models, SKU-level dashboard, ERP ingest pipeline, reorder alerts, model monitoring
- Build
- $72,000
- Payback
- ~13 months on reduced stockouts and freight
$5,500/mo — model retraining, data QA, new SKU onboarding
Insurance & Financial Services15 weeks
Summit Claims Group
Claims intake was manual — adjusters re-keyed PDFs and routed cases by inbox rules that broke at volume.
- Status quo cost
- ~$9,200/mo (3 intake coordinators × 12 hrs/wk on document handling)
- Scope delivered
- Document OCR pipeline, field extraction, policy-type routing, CRM case creation, exception queue
- Build
- $68,000
- Payback
- ~12 months on coordinator time recovered
$5,000/mo — new form templates, accuracy tuning, compliance rule updates